Home broadband vs business broadband: what’s the difference?
Are you working from home with a residential broadband connection? Wondering if business broadband is worth the extra cash? Get the lowdown on all the little extras that could add up to a better deal for your business.
All broadband packages offer some level of support, but the customer service you can access is not always equal. With a good business broadband contract, you’ll have access to high-quality technical support that aims to troubleshoot any issues as quickly as possible, so you can get back to business with minimal disruption. If you’re a small business without an in-house IT department, good external support is a perk worth having – the reduction in downtime and quick resolution of problems could save you a significant amount in the long term.
Superior connection speeds
Need faster broadband that you can rely on? Switching to business broadband will improve your connection speed. Broadband for business is designed to accommodate tasks like video conferencing with ease, so you can get things done without interruption. There’s usually a range of different options available, designed for different business needs. At the cheapest end of the spectrum, there’s FTTC fibre broadband, which is perfect for small businesses. At Croft, we offer a small business broadband package from just £21 per month. At the other extreme, larger businesses that need superior connections may opt for lightning-fast business ethernet designed for heavy data users.
Every business must protect its sensitive data, so cybersecurity is rightly a big concern for companies. That’s why business packages have a higher level of security protection than residential broadband, with anti-virus and firewall software included as standard, as well as the option to back up your data to a secure server. Business broadband users also have the option to rent a private leased line that others can’t intercept.
Service level agreements (SLAs)
Business broadband deals offer a guarantee of reliability that can’t be matched by their residential equivalents. When you sign up for a business broadband package, you’ll benefit from a service level agreement (SLA) that sets out the level of service you can expect from your provider. This is great for peace of mind and business continuity.
Phone and web services
With business broadband, you can bundle in hosted phone services such as VoIP (Voice over Internet Protocol) as part of your package. If you’re currently paying for a separate phone line, this could save you money.
If you want to host your own website, your business broadband package may also accommodate this, with some deals including web hosting, domain registration and business email addresses.
Static IP address
A static IP address enables many business-related tasks, such as logging on remotely to your PC, running a server or making reliable VoIP calls. It is possible to request a static IP address as part of a home broadband package, but this is usually an added extra. With business broadband, it’s included as standard.