Managed IT Support Services

  • White Glove Customer Service from Industry Experts
  • Your own Dedicated Account Manager, taking the pain out of dealing with multiple suppliers
  • Disaster Recovery Plans in place to keep your business up and running
  • IT support for businesses of any size, UK-wide

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Designed to keep your business running at its peak!

End-to-end solutions for all your business telecoms needs.

Whether your communications systems are situated on-premise, in the Cloud, or a combination of both, we can ensure that they continue to operate smoothly and efficiently.

Think of us as your own personal IT department.

System, Hardware & Device Support

Including everything from installation, updates and upgrades, to repairs and exchanges.

IT Backups

In case of a malicious attack, natural disaster or data loss.

Cyber Security Solutions

Protect your systems, hardware and devices from harmful programs such as spyware and malware.

Mobile Device Management

Remotely access any lost or stolen devices and remove and wipe any sensitive data.

Customer-First Approach

Our goal is always to seek out the best value for our customers.

We’ll work with you to understand your business needs, recommending only the best business communications solutions tailored for you and your team.

Qualified, Expert Technicians

You’ll never be left alone to deal with a technical issue or problem, with remote and onsite IT support around the clock.

Resolution Service Level Agreements (SLAs)

We pride ourselves on delivering the best possible service, first time, every time.

Relax knowing that our team of Account Managers and highly skilled engineers are on hand to assist you in any eventuality.

Single-Point-of-Contact Support

You’ll be assigned your very own Account Manager to answer questions and support with technical issues within three rings, taking the pain out of dealing with multiple suppliers.

Pro-active Monitoring

We’ll schedule and perform regular health checks across all of your telecoms systems, hardware and devices, highlight cost-savings and increased efficiency and productivity opportunities.

Know that you’re getting the best from your telecoms infrastructure month-to-month.

Business Continuity

With the right combination of our products and services, you’re always in touch and your business can become truly mobile and resilient.

Happy Customers

We deliver managed IT support and services to in excess of 3,500 clients nationally.

Publishers Group UK

From the outset, the Croft Communications team were friendly and were quickly able to recommend a replacement telephone system which met our needs.

The survey and installation went without any hitches and the entire installation took less than four hours.

I would have no hesitation in recommending Croft Communications.

Medwyn Hughes, Joint Managing Director

TMD Building Consultancy

I would highly recommend Croft Communications having used their services for more years than I would like to admit.

We currently use their landline team for all of our call management, phone systems and training.

The mobile team look after the company portfolio and knowing that I never have to speak to the provider directly is amazing. Yasmine looks after our account and is always on hand to fix anything that breaks or just monitor our bills and usage, meaning that I don't have to worry.

We also use the tech services for our leased line and broadband connections in our office which means that they organise everything and are on hand to deal with any issues.

The whole team is great! From Peter in sales, who makes sure you get the right fit for your company, Kevin who arranges the installs, which means you don't have to do anything (but take the credit), the back office team who look after the accounts and deal with the day to day operations - everyone works seamlessly together to provide a fab service.

Jo Shannon

Hertfordshire Chamber of Commerce

The Croft Communications team are exceptional. We and many of our members at Hertfordshire Chamber of Commerce have benefitted from their outstanding customer services.

They have been agile in helping not only our team, but our members, transition to home working during this Global Pandemic.

Their expertise and seamless transition not only for devices, systems and apps has been invaluable in keeping Hertfordshire businesses communicating with efficiency in the new working world.

Briege Leahy, CEO

Wagada

As a digital marketing agency, the staff at Wagada rely heavily on telecoms equipment to effectively complete our day-to-day jobs, whether that be liaising with clients on calls or providing our services online. So, when COVID-19 hit and we were forced to work remotely, we were so thankful to have Croft’s support, who provided us with unlimited data broadband dongles and business mobiles.

With Croft’s help, we’ve been able to continue to provide exceptional customer service for our clients, and our team have been able to collaborate efficiently and productively throughout the pandemic. We now also have a remote working solution that’s futureproofed our business in today’s uncertain economy.

With next day delivery of equipment together with immediate, responsive and friendly support, I cannot recommend Croft Communications enough!

Nick Silverstone, Managing Director

T. Rowe Price

Croft Communications have supplied our mobile telephone contract for over ten years including assisting us with moving our fleet of over 500 numbers to the EE network.

The mobile fleet consists of a number of different handsets and data options and Croft Communications were extremely thorough during the process of the changeover, ensuring that all of our UK and international requirements were met and advised of the various options open to us.

Croft Communications provided us with all of the information required to help us manage our expectations on the day of transfer. The transfer was carried out without any issues and with the knowledge that they were on hand should any problems have arisen.

Over the years Croft Communications have been looking after our fleet, the support and account management received has been exceptional. The account is analysed on a monthly basis with any charges explained and proactive suggestions made where we may be able to make savings moving forward.

Overall, we are extremely satisfied with the team at Croft Communications and look forward to the relationship continuing in years to come.

Jo Smyth

Laurent Perrier

"We are changing our mobile phone contract providers", announced Jan our office manager. Now I am hopeless with technology, so to speak of more data, new SIMs and tethering was lost on me. We even had a countdown to 'new SIM day'. It dawned ominously, and with no children on hand; I had to swap networks myself.

It went seamlessly, as has our move to Croft Communications. We received great service from people who value our business. I can now use my mobile at home as I have a better signal, and we are saving money as a business. What’s not to like?

David Hesketh, Managing Director

North East Truck & Van Limited

Just wanted to send a quick note of thanks to Croft’s assistance in sorting the issue I had with my phone. I felt very much that the team were making the utmost effort to resolve the issue for me which I really appreciated. Marco was very on the ball and proactive in trying to help and make sure things were kept moving along.

I’m often approached by other firms who wish to tender for our mobile phone contract or who are adamant they could do it cheaper, but it’s service levels like this that mean I have no interest in even discussing the prospect with them.

John McDonald

Auria Accountancy

Croft have been absolutely brilliant. Sorted out our mobiles and we also have office broadband which is faultless. Amazing service and prices you cannot get anywhere near anywhere else. Highly recommended!

Andrew Fairclough

PW Shopfitters Ltd

What a wonderful job Croft did on upgrading our broadband and office phone system.

Peter was instrumental in setting everything up initially which he did with efficiency and professionalism. This continued right the way through up to the phone call to check everything was up and running.

Tim was also extremely helpful and was so patient with the hundred and one questions we had for him and the numerous phone calls and emails. Nothing ever seemed too much trouble for him. He was also very good at deciphering what I was trying to tell him about our complicated set up here (without visiting site). When things didn’t initially work on the porting day, he came up with an interim solution and then sorted out for an engineer (who was also exceptional) to come along to re-wire and re-position the fibre broadband box.

What a great asset they both are to Croft.

Jackie and Peter Walsh

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